Terms of Service
Welcome to RP Exports. By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.
1. General Information
This website is owned and operated by RP Exports, a company engaged in the manufacturing and sale of premium carpets and rugs. Throughout the website, the terms “Company,” “we,” “our,” and “us” refer to RP Exports.
2. Acceptance of Terms
By visiting our website or purchasing products from us, you agree to these Terms of Service, our Privacy Policy, and any additional policies referenced herein.
3. Products & Services
We specialize in handmade and machine-made carpets, rugs, and related home furnishing products.
Product images are for reference purposes only. Slight variations in color, texture, size, or design may occur due to handcrafted manufacturing processes and screen settings.
We reserve the right to modify or discontinue any product without prior notice.
4. Pricing & Payments
All prices displayed on the website are subject to change without notice.
Prices may or may not include applicable taxes, shipping charges, or customs duties unless specifically mentioned.
Payments must be completed through approved payment methods available on the website.
5. Order Acceptance & Cancellation
Once an order is placed, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other unforeseen circumstances.
Customers may request order cancellation before dispatch. Cancellation after shipment may not be accepted.
6. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, logistics, or customs clearance.
We are not liable for delays caused by courier services, natural events, or circumstances beyond our control.
Risk and ownership of products pass to the customer upon delivery.
7. Returns & Refunds
Returns are accepted only for damaged, defective, or incorrect products reported within the specified return period.
Returned products must be unused and in original packaging.
Refunds, if approved, will be processed through the original payment method within a reasonable timeframe.
8. Intellectual Property
All website content including text, logos, product images, graphics, designs, and trademarks are property of RP Exports and may not be copied, reproduced, or used without prior written permission.
9. User Conduct
Users agree not to:
- Use the website for unlawful purposes
- Upload harmful or malicious content
- Attempt unauthorized access to website systems
- Misuse or interfere with website functionality
10. Limitation of Liability
RP Exports shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Privacy
Your use of this website is also governed by our Privacy Policy regarding the collection and use of personal information.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Bhadohi, Uttar Pradesh, India.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of such changes.
14. Contact Information
For any questions regarding these Terms of Service, please contact:
RP Exports
Bhadohi, Uttar Pradesh, India
Email: rpexports89@gmail.com
Phone: +91 80551 04893